Financial Ombudsman Service in London, UK Address, Phone number, Opening Hours, How to Complaint?

Financial Ombudsman in London, UK Address, Phone number, Email, Opening Hours, Website, Make a Complaint and Social Media

The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.

Address: Harbour Exchange Square, London E14 9SR, United Kingdom.

Phone: +44 800 023 4567


Hours: Monday to Friday: 9 am to 5 pm, Saturday & Sunday: Closed


Map: View Google direction here.

About Financial Ombudsman Service

Financial Ombudsman Service

Founded: 1999

CEO: Abby Thomas

Headquarters: London, United Kingdom

The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000 and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.

Financial Ombudsman Service Home

Financial Ombudsman Complaints

They can help with complaints about most kinds of financial products and services provided in the UK from bank accounts, debt collection and payday loans to insurance and mortgages.

  • Home, travel, motor, wedding and other types of insurance
  • Bank accounts, payments, cards, cash machines and other banking services
  • Fraud and scams
  • Mortgages including early repayment charges, valuations and equity
  • Loans and other types of credit like car finance or debt and repayment problems
  • Investments
  • Pension and annuities
  • Payment protection insurance (PPI)

Ombudsman Motor Insurance

View the Ombudsman Motor Insurance through the above link.

What are the benefits of the ombudsman?

  • It provides the organization with an independent and impartial voice, which fosters consistency between organizational values and actions.
  • It serves as a central information and referral resource for policies, processes and resources within the organization.

Make a complaint to the Financial Ombudsman Service

View the Make a complaint to the Financial Ombudsman Service through the above link.

Who funds the ombudsman?

  • To keep their service free for consumers, they are funded by a combination of levies and case fees which are paid by businesses.

Jobs / Careers at Financial Ombudsman Service, UK

Click here to view the job vacancies at Financial Ombudsman Service, UK.

Contact Financial Ombudsman Service on Social Media

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