How to change address, phone (contact details) NatWest Bank in London?

You can change your address using one of the following options:

  1. Registered for the Mobile App
  2. Easiest way is to navigate to your My Profile page (using the person icon on the top right, and click on manage your personal details).
  3. Where you will have the option to edit your address, and follow the instructions.

Please note if you’re a credit card only customer and you use our Mobile Banking App, you can only request a change to your address

  • Registered for Online Banking here
  • Can’t change via/not registered for Online Banking
  • Business Customers
  • Registered for Online Banking
  • If you’re registered, the easiest way is from within Online Banking;
  1. Log in to your Online Banking service at
  2. Select ‘Your Details’ from the left hand menu
  3. Choose from one of the on-screen options
  4. Update your address details

Updating your mobile phone number:
Using the Mobile App here

  • Manage your personal details’
  • Select mobile number
  • Select a country code
  • enter your new mobile number
  • Using Online Banking

Download the app here

  •  QR code
  • A link will pop up, tap this, and you’ll be taken straight to download the app

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