Passport Customer Service Centre in London, UK


London HM Passport Office Customer Care Phone number, Email, Hours

Passport Interview Office in London, UK

This is for passport interviews only. Book an appointment at a Passport Customer Service Centre if you need a passport urgently.

Passport office in Eccleston Square, London

You can find passport customer service centre address, phone number, website, facilities here

Passport Customer Service centre Address:

London HM Passport Office, Globe House, 89 Eccleston Square, London, SW1V 1PN.


The London office is situated on Eccleston Square/Belgravia Road. Most customers approach the building via Victoria Station. Access to Globe House via Victoria Station comes via Hudson Place which is adjacent to Platform 1. This will take you onto Bridge Place. The London Customer Service Centre can be seen on the right hand side, at the top of the road near the traffic lights.

View Passport Customer Service centre location on google maps

Passport Customer Service centre Website:

Passport Customer Service centre Working hours: Monday to Friday: 7.45am – 8.45pm Saturday: 9.15am – 3.45pm.

How to book appointment to apply for UK passport?

Passport office for your Fast Track or Premium appointment

Facilities available at Passport Customer Service centre London:

  • Wheelchair access
  • Disabled toilets
  • Baby changing facilities
  • Braille signs.

Passport advice and complaints in London

Contact Her Majesty’s Passport Office (HMPO) for advice or complaints about British passports issued in the UK.

Passport Adviceline
Telephone: 0300 222 0000
From outside the UK: +44 (0)300 222 0000
Textphone: 18001 0300 222 0222
Open hours: Monday to Friday, 8am to 8pm
Weekends and public holidays, 9am to 5:30pm

For more details, visit

To renew UK Passport, please visit here

To get the UK Passport urgently:

UK passport fees

The below table contains the UK Passport fees / charge and this fees is applicable within UK.

Passport type Apply online Apply by paper form from the Post Office
Adult (16 and over) standard 34-page passport £75.50 £85
Adult (16 and over) jumbo 50-page passport £85.50 £95
Child (under 16) passport £49 £58.50
Passport for people born on or before 2 September 1929 Free Free

Apply UK passport from outside UK

Overseas British passport applications

If you are applying or renewing the UK Passport from outside the UK, you can apply here

  • Get the forms
  • Know the prices and application details
  • Apply online

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