Santander Cycles, Ebikes: Docking Station, Map, Ride / trip cost, How to apply for the membership?, Routes & Maps

London’s cycle hire scheme: Santander Cycles, Ebikes: Docking Station, Map, Ride/trip cost, How to apply for the membership

Santander Cycles, Ebikes cost

• Single ride membership: £1.65 for a 30-minute ride (for a standard bike)

Santander Cycles, Ebikes Membership Cost

If you take a membership, 60 minutes ride will be free

Monthly membership cost: £20

Annual membership cost: £120

How to Download the App with Santander Cycle TFL?

1. Download the Santander Cycles app (or update to the latest version) OR
2. Go to your nearest docking station with your bank card OR
3. Hire with a membership key

Download the App from Santander Cycle

 

How to apply for the Santander Cycles membership?

1. First, you need to create an account online / through the app
2. Visit https://santandercycles.tfl.gov.uk/sign-up
3. Enter your name, email, contact number

Procedure to access/use the Santander cycle?

How to hire-ride-return the Santander cycle?

1. Download the app and follow the instruction (OR)
2. Visit the nearest docking station
3. Select “Hire a cycle / e-bike”
4. Take the printed release code
5. Customers can hire up to 4 bikes at a time, but you require a separate release code for each cycle / e-bike
6. Membership key with an active account can be used at the docking station.
7. Now you can choose your cycle and ready to take a ride. Before that, please ensure your tyre, brake, bell is working properly
8. Enter your release code into the docking points keypad, wait for the green light and pull the bike out

*Only Santander Cycles members can use e-bikes at the terminal

How to return the Santander cycle and place in the docking station in London, UK?

1. You can park anywhere. Place the cycle in the empty docking point
2. Wait for the green light to check the bike is securely docked to avoid unnecessary charges.

How to get / What is the Santander Cycles discounts for Work, NHS Workers, Students, Scrappage Scheme?

TfL Santander Cycles Discount for Work

For the people who are using the Santander cycle to work will save 33-43% in the annual membership

TfL Santander Cycles discount for NHS Workers:

• NHS employee will get 50% discount on the annual membership
• Apply by sending email to TFL enquiries@santandercycles.tfl.gov.uk
• You will be sent a promo code. USe the promo code to avail the discount

TfL Santander Cycles Student Discounts

• For the students aged 18 and above can save 25% discount on the annual membership
• Apply here

TfL Santander Cycles Scrappage Scheme

• Those who applied for Vehicle Scrappage scheme can avail 25% discount on the annual membership
• Apply by sending email to TFL enquiries@santandercycles.tfl.gov.uk
• You will be sent a promo code. USe the promo code to avail the discount on the Santander cycle app / online

Santander cycle Customer Care Contacts

Address: 9th Floor, 5 Endeavour Square, London E20 1JN, United Kingdom.

Phone Number: 0343 222 6666

Opening Hours: Monday – Friday: 7.00 – 8.00, Saturday & Sunday: 9.00 – 6.00

How many docking stations in London, UK

Total docking station as of 2023: 800

Total cycles: More than 12,000

How to create an account with Santander Cycle TFL?

1. Visit https://santandercycles.tfl.gov.uk/sign-up
2. Enter your name, email, contact number
3. Enter Your Password and Confirm your Password
4. Select a Security Question and Answer
5. Select the Terms and Condition
6. Click the Signup Button

Santander Cycles, Ebikes Docking Station Map: Nearby Docking Station

Visit https://santandercycles.tfl.gov.uk/map

List of the removed Santander Cycles docking stations in London

• Harrington Square 2, Camden – for business requirement
• Jubilee Gardens, South Bank – relocated to Chicheley Street, South Bank
• New North Road 1, Hackney –  for business requirement
• Rossmore Road, Marylebone – for a business requirement
• Smugglers Way, Wandsworth – part-suspended for development (back in February 2024)
• Great Marlborough Street, Soho – for development (expected live in late 2023)
• Walworth Road, Southwark – for demolition and major building work (expected late 2024)
• Bradmead, Battersea Park – for development (expected completion 2024)
• Hampstead Road (Cartmel), Euston – for HS2 works
• Olympia Way, Olympia – for development

Santander Ebikes available at

• BBC White City
• Lancaster Gate, Bayswater and more

Website: https://tfl.gov.uk/modes/cycling/santander-cycles

Transport for London (TFL) Customer Care Contacts

View the Transport for London (TFL) Customer Care Contacts through the above link.

What if I did not get the green light When I park/return the Santander cycle?

• You can call Santander cycle customer care contact center

What to do if the docking station is full when you are going to return the Santander cycle/e-bike?

• Select ‘No docking point free’ at the terminal and follow the on-screen directions to get an extra 15 minutes included

How to find the nearest docking station space to park when another docking station is full?

• You can select “Status of nearest docking station” at the terminal and check the space